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returns/exchanges/shipping

returns:

no hassle exchanges and refunds! your happiness and loveliness is our highest priority! feel free to exchange or return your purchase within 10 days of receiving clothing at your doorstep. we will refund you within 5 business days when clothing is received in new condition. please send us an email at purushapeople@gmail.com and we'll get you all taken care of ASAP!

cancellations: 

because most items are made to order specifically for you we do not accept cancellations 48 hours after your order is placed.

return policies:

ALL SALE ITEMS (INCLUDING ITEMS BOUGHT WITH A COUPON CODE AND DURING ANY SORT OF PROMOTION) ARE FINAL SALE, NON RETURN-ABLE AND NON-REFUNDABLE. NO EXCEPTIONS.

buyer pays for shipping of exchanges and returns unless a product is damaged, defective, or incorrect. we are glad to pay the shipping costs to send your exchange back to you! :) when mailing back a return it is highly recommended you purchase tracking and insurance. purusha people cannot be held responsible for missing or damaged returns. 

shipping:

DOMESTIC-

all orders are sent USPS with delivery confirmation and insurance. USPS delivery times vary from 2-5 days domestically. if you would like to use another shipping method please contact us.

INTERNATIONAL-

all orders are sent USPS with delivery confirmation and insurance. USPS delivery times vary from 6-30 days internationally. if you would like a faster shipping method please contact us and we can send DHL with additional shipping payment. please be aware that delivery times can be delayed due to customs in your country. our shipping charges do not include taxes and duties that may occur at customs. please contact your local customs department if you have any questions regarding taxes and fees.

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